
[ Maintenance & service ]
Hammam maintenance and service
Faults in a hammam build up slowly: the platform heating, the joints and the steam supply wear over time. Maintenance follows all three.
Hammam maintenance covers the heated marble platform (göbek taşı), the kurna basins and taps, the steam supply and the joints in marble and mosaic. We check the heating circuit, descale the steam generator, test the drains and renew failing grout before water reaches the waterproofing layer.
What the visit covers
What we check in a hammam

Heated platform (göbek taşı)
The heating circuit under the platform can scale up on hard water, and the stone stays cold at one edge. We map the surface with a thermal camera and clean the circuit without lifting the marble.
Marble and mosaic joints
In areas that stay wet, grout and pointing wear. Renewing them on time keeps water away from the waterproofing layer under the finish.
Steam supply and ventilation
The steam generator cylinder is drained and descaled. If the ventilation rate drops, steam condenses on the dome and drips, so the air change is measured too.
Kurna basins and taps
When a kurna tap stops holding the mixed temperature, the cartridge is replaced. Brass tap bodies are polished and resealed as separate items.
Drains
Floor channels, gullies and traps are cleared so the floor drains to its falls.
Schedule
Hammam maintenance schedule
| Interval | Task | By |
|---|---|---|
| Daily | Rinse the platform, benches and floor; wipe the kurna basins; let the room dry | Operator |
| Weekly | Clean drains and traps, descale tap aerators, check the lighting | Operator |
| Every 6 months | Platform heating circuit check, steam generator descaling | Sauna Dekor technician |
| Yearly | Grout and silicone survey, waterproofing joints, kurna cartridges, safety tests, written report | Sauna Dekor technician |
Typical intervals for planning. The equipment manufacturer's manual and local regulations take precedence, and hotels and clubs with daily use need more frequent checks than a home.
Warranty
Warranty on hammams we build
24-month warranty on workmanship and manufacturing; 24-month manufacturer's warranty on electrical and mechanical equipment; 5-year warranty on structure and waterproofing. Equipment manufacturers' warranties run in parallel.

Questions
Frequently asked questions
Why is one edge of the heated platform colder than the rest?
Usually scale in the heating circuit under the stone. A thermal camera shows where the flow drops; the circuit is cleaned chemically without lifting the marble.
How do you stop water getting behind the marble?
By keeping the joints closed. Worn grout and failed silicone are renewed before water reaches the waterproofing layer, which costs far less than repairing the layer itself.
Why does the hammam dome drip?
Most dripping comes from a drop in the ventilation rate rather than from the dome shape. We measure the air change before changing anything else.
Do you service hammams you did not build?
Yes. The first visit is a condition survey; we report what we find and quote the work before doing it.
What warranty applies to rooms Sauna Dekor built?
24-month warranty on workmanship and manufacturing; 24-month manufacturer's warranty on electrical and mechanical equipment; 5-year warranty on structure and waterproofing. Manufacturers' own equipment warranties run in parallel.
Related pages
What this service covers
Service
Send a service request
Tell us the room, the equipment and what you see; we reply within one business day.
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